Conflict Management Introduction Course


Our Conflict Management course is designed to boost confidence & awareness and highlight the risks of work place aggression and violence. 


We discuss communication skills including body language and various ways to deal with the blocks to communication. We then introduce some scenarios, accompanied with positive ways to resolve dilemmas implementing skills taught during the course.


We encourage the entire group to participate to feel the personal benefits from attending the course.


The course has proved very popular with School teachers, social workers, public sector, community support staff, and retail staff. All who have needed a confidence boost after receiving numerous day to day abuse and personal threats, whilst trying to carry out their daily duty, including teaching children.


The benefits of this course include the raising of awareness, confidence and team building, the assessing of personal risks in the work place, and positive safe steps to reduce conflict in the workplace.


We do offer the Conflict Management course and Physical Intervention as a combined course to suit group bookings or to meet workplace criteria.